References
Customer testimonials & success stories
Over 2,500 customers in 7 European countries have already found Nova Find.
We help with searching and finding, managing and communicating – in almost all areas and places where things often get left behind. From railroads to airports, from lost and found offices to sporting events – Nova Find connects what belongs together: people with people and people with things. Find out how Nova Find facilitates these processes here from our satisfied customers.
S-Bahn Berlin
Vienna Airport
Funds service CFL
German railroads
Berlin Public Transport Company (BVG)
DB Regio Bus
Special Olympics Berlin 2022
Lausanne City Police
Metronome
The Geneva Lost and Found
ÜSTRA & regiobus
Hamburg Airport
“Many work steps have been simplified. We can now help our customers even faster in case of loss. Thanks to the good cooperation with RUBICON, the new lost and found software could be implemented within only 2 months.”
“The more passengers we record, the more is forgotten or lost. Smartphones and tablets are the most frequently left behind, and we find a forgotten passport three to four times a day. Since the successful introduction of Nova Find, the return rate has been 50 percent and is constantly increasing. Together with RUBICON, the previous lost and found process has been improved and the satisfaction of our passengers and, of course, our employees in the lost and found office has increased significantly.”
“We have been working together successfully for many years. Together, we analyzed the existing lost-and-found process and developed improvements that were immediately implemented, such as the option of mobile working. This allows us to help our customers even more quickly and easily in the event of a loss.”
“We see the introduction of Nova Find as a sustainable investment in the future of lost and found. This will enable us to offer our customers an even better service.”
“With Europe’s leading lost and found solution Nova Find, RUBICON is exactly the right partner for such projects. We see Nova Find as a “digital transformer
“With over 1600 loss reports in the first month, BVG hit the ground running.”
“I recently lost my dictaphone and then posted a loss report on sbb.ch. As a 100% blind person, I found it very easy to file a loss report right away. The lost item was then also found.”
“The cooperation in the run-up to the event went very well. We felt very well taken care of. For the first time, the lost and found service was digitized at this event and we’re looking forward to continuing that at next year’s World Games.”
“This software has revolutionized our lost property management. We’re faster and it gives people a better view of lost and found management in Switzerland.”
“From the quotation, through the planning phase, to the implementation and beyond, RUBICON (Nova Find) has proven to be a reliable and committed partner. We are very satisfied. The tutorial videos deserve special mention, which made the introduction extremely easy for us. Many thanks for that!”
“Geneva Lost and Found, the only centralized unit for this type of activity in Switzerland, has been using the software to its full satisfaction since November 9, 2018.”
“We are thrilled that the procurement of the lost property tool has developed into a true showcase project. A specific need from the regions was coordinated centrally and worked out and implemented in productive collaboration. Thank you to everyone who contributed.”
“Great solution, great support! With the introduction of Nova Find, we have definitely exceeded the hoped-for increase in efficiency.”
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