One for All - Germany-wide
Lost property software within the framework of the OZG
Any public corporation in Germany that operates a lost and found office can now use Nova Find via individual retrievals using EVB IT Cloud and AVV contracts, saving them from having to issue a tender themselves.
The lost property platform offers a comprehensive mapping of the entire procedure for the implementation of the regulatory process in lost property matters pursuant to § 965 et seq. German Civil Code (BGB) and includes the relevant administrative services according to the service catalog of the public administration.
These services include:
- Online service with integrated specialized procedure
- Troubleshooting and support
- Provision of support services
The Free State of Saxony has taken the lead in the field of lost property within the framework of the Online Access Act (OZG) .
Nova Find from RUBICON provides the one-for-all service that was awarded through the framework contract.
Nova Find explained in 2 minutes
The lost property platform is a central, web-based application for citizens (finders and losers) as well as for authorities (lost and found offices), with the purpose of managing found and lost property and returning it to the owners in a timely manner.
We will be happy to inform you about Nova Find!
Not yet completely convinced?
Then book a non-binding and free of charge
demo appointment.
Costs
Transparent & fair
Cost per year
€ 450
plus € 150,- one-time setup fee
This includes:
- Transmission of all accesses
- Free Go-Live Checklist
- Online training
- Personal go-live support
- Professional support for 12 months
Functionality
Legal compliance
Nova Find maps the entire regulatory procedure for lost property matters in accordance with § 965 ff. BGB (German Civil Code).
Hit table
After all known data on the found object has been entered, a clear summary of the recorded found object is displayed. In the course of recording the lost property report, it is automatically compared with all existing loss reports in the system in order to make possible matches immediately apparent.
Networking
The networking of all participating lost and found offices with citizens is carried out with the help of automatic matching, in compliance with all data protection regulations, in particular the data protection laws of the Federal Republic of Germany. the GDPR.
Data (especially personal data) on lost property reports are always stored in the context of the respective client of the responsible lost and found office and are not passed on to third parties. Data recorded by citizens in central portals (especially contact data in the context of lost and found reports) is only retrieved and made accessible in case of need (hit suggestion) for detailed comparison by users in lost and found offices.
Communication
The lost property platform Nova Find automatically informs them when communication with citizens is required (e.g. informing the owner about the discovery of an object).
Notifications can be sent directly from the system on the basis of stored document templates via e-mail or letter. Document templates can be adapted to individual needs through customizing (e.g. letterhead and coat of arms).
Warehouse management
The Nova Find lost property platform supports inventory management for warehouse management (in the context of the storage of lost property).
The on-site storage structure can be configured independently and stored in the system, so that it is clear at any time where a lost property is located in the warehouse.
Lost property tags can be created from the system to identify lost property. These can also be barcoded to further simplify handling by barcode scanners.
Many other advantages, such as...
- Cash book
- Retention periods
-
Creation of
Documents - Statistics
-
Documentation from
Auctions -
Service and
Support - Multilingualism
We will be happy to inform you about Nova Find!
Technical design
Deployment as SaaS
Nova Find’s lost property platform is provided as a software-as-a-service solution by RUBICON. Technical operations are carried out in our own DSGVO-compliant and ISO 27001-certified data centers. Data is stored securely in system databases within these data centers and there is no unencrypted transmission or storage outside of these systems. No external cloud systems are used.
Privacy and security
Nova Find guarantees the protection of personal data and complies with all applicable data protection and information security regulations throughout the performance period. If the requirements change, the platform will be adjusted in time and accordingly.
When RUBICON acts as a processor, data protection compliance is ensured and a processing contract is concluded in accordance with Article 28(3) of the GDPR. All data is stored and processed exclusively within the EU, the EEA and, if applicable, Switzerland.
Data management
The multi-tenant lost property platform Nova Find separates the data and users of each system environment from others to protect access by external clients or individuals. Each authorized user receives their own multi-tenant platform.
In addition, there is a central, client-independent database where loss reports can be collected and viewed by users (citizens and lost and found offices). The lost and found reports are stored decentrally at the respective lost and found offices, depending on the client.
Project flow
In 5 steps to Nova Find
Nova Find adapts to your needs. Choose from different offerings: Basic, Essential and Pro – ideal for small, medium and large lost and found offices. The Essential and Pro offerings are tailored for lost and found services that record more than 5,000 lost and found items per year. A detailed list of all features of the respective offers can be found clearly sorted here.
The usual turnaround time for this is around 2 weeks.
| Essentials | OZG-Essentials | |
|---|---|---|
| Preis pro Jahr | 0,045€/EW zzgl. EInmalkosten | 0,015€/EW zzgl. EInmalkosten |
| Test-Version |  |  |
| Unbegrenzte Nutzer:innen | | |
| Fund- & Verlusterfassung | | |
| Automatischer, überregionaler Trefferabgleich | | |
| Revisions- und datenschutzkonforme Historisierung | | |
| Standardberichte und Dokumentenvorlagen | | |
| Verwendung von Barcodes | | |
| Versteigerung | | |
| Versand von Gegenständen | | |
| Umfangreiches Berechtigungskonzept | | |
| Lagerverwaltung für mehrere Standorte | | |
| Anpassbare Dokumentenvorlagen | | |
| Erfassen und zuordnen von Bildern | | |
| Preis pro Jahr | 0,045€/EW zzgl. EInmalkosten | 0,015€/EW zzgl. EInmalkosten |
| Essentials | OZG-Essentials |
Yes, I am interested in Nova Find
"Thank you for your interest! We look forward to welcoming you to the Lost and Found Network very soon."
Head of Sales and Marketing
for Lost & Found
Product Manager for Lost & Found