One for all - Germany-wide
Lost property software within the framework of the OZG
Every public corporation in Germany that operates a lost property office can now use Nova Find via individual call-offs using EVB IT Cloud and AVV contracts, thus saving itself the trouble of conducting a tender.
The Lost and Found Platform offers a comprehensive overview of the entire procedure for carrying out the regulatory process in lost property matters in accordance with § 965 et seq. of the German Civil Code (BGB) and includes the relevant administrative services in accordance with the service catalogue of the public administration.
These benefits include:
- Online service with integrated specialist procedure
- Troubleshooting and support
- Provision of supporting services
The Free State of Saxony has taken the lead in the field of law and order within the framework of the Online Access Act (OZG ).
Nova Find from RUBICON provides the one-for-all service that was awarded via the framework agreement.
Nova Find explained in 2 minutes
The lost property platform is a central, web-based application for citizens (finders and losers) as well as for authorities (lost property offices), with the purpose of managing found and lost items and returning them to the owners in a timely manner.
We are happy to inform you about Nova Find!
Not completely convinced yet?
Read more on the FAQs page.
Or book a non-binding and free demo appointment.
Costs
Transparent & fair
Costs per year (excl. VAT)
€ 450
plus €150 one-time set-up fee and desired service package.
This includes:
- Transmission of all accesses
- Free Go-Live Checklist
- Online training
- Personal go-live support
- Individual process consulting
Functionality
Compliance with the law
Nova Find maps the entire regulatory procedure for lost property matters in accordance with § 965 et seq. of the German Civil Code (BGB).
Hit Score
After all known data on the lost property has been entered, a clear summary of the recorded lost property report is displayed. In the course of recording the lost and found report, it is automatically compared with all loss reports available in the system in order to make possible matches immediately apparent.
Networking
The networking of all participating lost property offices with citizens is carried out with the help of automatic match matching in compliance with all data protection regulations, in particular data protection regulations. GDPR.
Data (especially personal data) on lost property reports are always stored in the context of the respective client of the responsible lost property office and are not passed on to third parties. Data collected by citizens in central portals (esp. Contact details in the context of loss reports) are only retrieved and made accessible for detailed comparison by users in lost and found offices if necessary (hit suggestion)
Communication
The lost property platform Nova Find automatically informs them if communication with citizens is required (e.g. informing the owner about the discovery of an object).
Notifications can be sent directly from the system on the basis of stored document templates via e-mail or letter. Document templates can be adapted to individual needs through customizing (e.g. letterhead and coat of arms).
Warehouse management
The Nova Find lost and found platform supports inventory management for warehouse management (as part of the storage of lost and found).
The warehouse structure on site can be configured independently and stored in the system, so that it is always clear where a lost item is located in the warehouse.
Lost and found tags can be created from the system to mark lost and found. These can also be provided with barcodes to further simplify handling by barcode scanners.
Many other advantages, such as...
- Cash book
-
Compliance with the
Retention periods -
Creation of
Documents - Statistics
-
Documentation of
Auctions - Fee management
-
Service and
Support - Multilingualism
We are happy to inform you about Nova Find!
Technical design
Deploy as SaaS
Nova Find’s lost and found platform is provided as a software-as-a-service solution by RUBICON. The technical operation is carried out in our own GDPR-compliant and ISO 27001-certified data centers. The data is securely stored in system databases within these data centers and no unencrypted transmission or storage takes place outside of these systems. No external cloud systems are used.
Privacy and security
Nova Find guarantees the protection of personal data and complies with all applicable data protection and information security regulations throughout the service period. If the requirements change, the platform will be adapted in a timely manner and accordingly.
If RUBICON acts as a processor, data protection compliance is guaranteed and a data processing agreement is concluded in accordance with Article 28 (3) of the GDPR. All data is stored and processed exclusively within the EU, the EEA and, where applicable, Switzerland.
Data storage
The multi-tenant lost property platform Nova Find separates the data and users of each system environment from others in order to protect access by external clients or persons. Each authorized user receives their own multi-tenant platform.
In addition, there is a central, client-independent database in which loss reports can be collected and viewed by users (citizens and lost property offices). Depending on the client, the lost property reports are stored locally at the respective lost property offices.
Project Schedule
5 steps to Nova Find
The introduction of Nova Find is taking place in the
Rule 1 – 3 weeks of turnaround time. Depending on which services and/or training courses are booked, this may be Lead time vary. The concrete schedule will be coordinated between the client and the contractor.
| Essentials | OZG-Essentials | |
|---|---|---|
| Price per year | 0,045€/EW plus one-off costs | 0,015€/EW plus one-off costs |
| Test-version |  |  |
| Unlimited users | | |
| Lost & Found reporting | | |
| Automatic, cross-regional hit matching | | |
| Audit and data protection-compliant historisation | | |
| Standard reports and documents templates | | |
| Use of barcodes | | |
| Auction | | |
| Shipping of items | | |
| Extensive authorisation concept | | |
| Warehouse management for multiple locations | | |
| Customisable document templates | | |
| Capturing and assigning pictures | | |
| Price per year | 0,045€/EW plus one-off costs | 0,015€/EW plus one-off costs |
| Essentials | OZG-Essentials |
The Nova Find lost property software is offered in different editions, including the Nova Find Essentials edition, which was specially developed for municipal lost and found offices. In addition, another edition called OZG-Essentials with extended functions has been developed as part of the Online Access Act.
Yes, I am interested in Nova Find
Express interest in Nova Find
By entering your data, you submit your pre-registration for the Nova Find found software.
"Thank you for your interest! We look forward to welcoming you to the lost and found network soon."
Laura Thürauer
Head of Sales and Marketing for Lost & Found
Gernot Rumpold
Product Manager for Lost & Found
Do you have any further questions? – feel free to register at sales@novafind.eu.
In 2023, the costs for participating municipalities were covered by EU funding