“Many work steps have been simplified. We can now help our customers even faster in case of loss. Thanks to the good cooperation with RUBICON, the new lost and found software could be implemented within only 2 months.”
Green 2B
Highlights
Jens Gerasch
– Station Management and Project Manager of S-Bahn Berlin GmbH
“The more passengers we record, the more is forgotten or lost. Smartphones and tablets are the most frequently left behind, and we find a forgotten passport three to four times a day. Since the successful introduction of Nova Find, the return rate has been 50 percent and is constantly increasing. Together with RUBICON, the previous lost and found process has been improved and the satisfaction of our passengers and, of course, our employees in the lost and found office has increased significantly.”
Martin Kügler
– Head of Terminal Operations at Vienna Airport
“We have been working together successfully for many years. Together, we analyzed the existing lost-and-found process and developed improvements that were immediately implemented, such as the option of mobile working. This allows us to help our customers even more quickly and easily in the event of a loss.”
Walter Bader
– Project Manager SBB Fund Service
“We see the introduction of Nova Find as a sustainable investment in the future of lost and found. This will enable us to offer our customers an even better service.”
Tom Felix
– Luxembourg Railways Tariff Administrator
“With Europe’s leading lost and found solution Nova Find, RUBICON is exactly the right partner for such projects. We see Nova Find as a “digital transformer
Head of the DB Lost and Found Office Wuppertal
“With over 1600 loss reports in the first month, BVG hit the ground running.”
Viktoria Handler
– Project Manager Nova Find
All fields of application
Nova Find in cities and towns
Municipal lost and found services are certainly still among the most important places to go for finds and losses. Depending on the number of inhabitants, the annual volume of lost property varies, but the principle always remains the same: lose, find, manage, return or auction. With Nova Find, all these processes are simplified and made more cost and time efficient.
How we connect seekers and finders? Learn more about Nova Find in cities and towns!
Search and find in transportation
On the road, by rail, water or air, there are unfortunately many ways to fall by the wayside. When things go astray, we find appropriate shortcuts between ownership and owner:in.
How we connect seekers and finders? Learn more about Nova Find in transport!
Nova Find in Public
In the hustle and bustle of everyday life, wallets, laptops and keys often get left behind somewhere along the way: in squares, streets, markets or parks. Nova Find offers fast help in case of need – ideal for all finds and losses in public places and rooms.
How we connect seekers and finders? Learn more about Nova Find in the public space!
Nova Find at events
From international conferences to major sporting events. When many people come together, something always gets left behind. Reunite lost and owner:in – fast, easy and uncomplicated for all sides. This not only saves time and money, but also strengthens your image as a professional, service-oriented organizer.
How we connect seekers and finders? Learn more about Nova Find in cities and towns!